Privacy Policy

Last updated: January 10, 2026

Your privacy matters. This policy explains how Eric Keller and Blood Spoken ("we," "us," or "our") collect, use, and protect your personal information when you visit bloodspoken.com or use our services. We believe in transparency and keeping things simple.

Information We Collect

Information You Provide

  • Email address when you subscribe to our newsletter or create an account
  • Name or pen name if you apply to our ARC Circle
  • Payment information processed securely through PayPal (we never store your card details)
  • Any messages you send through our contact form

Information Collected Automatically

  • Basic analytics data (pages visited, time on site) to improve your experience
  • IP address for security, rate limiting, and fraud prevention
  • Device and browser information for site optimization
  • Cookies necessary for authentication and preferences

How We Use Your Information

We use your information to:

  • Deliver the newsletter (The Pit Dispatch) and reader pack downloads
  • Process purchases and provide access to digital products
  • Manage ARC Circle applications and communications
  • Respond to your questions and support requests
  • Improve the website and user experience
  • Prevent fraud and ensure site security

We will never:

  • Sell your personal information to third parties
  • Share your email with other authors or marketers without consent
  • Send spam or unrelated promotional content
  • Use your data for purposes beyond what's described here

Third-Party Services

We use trusted services to operate this site:

  • Clerk — Authentication and account management
  • PayPal — Secure payment processing
  • Vercel — Website hosting and file storage
  • Neon — Database hosting (PostgreSQL)
  • Resend — Email delivery for newsletters and notifications
  • Each service has its own privacy policy and handles data according to their terms. We only share the minimum information necessary for these services to function.

Cookies & Tracking

Essential Cookies

  • Authentication cookies to keep you signed in
  • Preference cookies (like your spoiler tier setting)
  • Security cookies to prevent fraud

Analytics

  • We may use privacy-respecting analytics to understand how readers use the site
  • We do not use invasive tracking or sell data to advertisers
  • You can disable cookies in your browser, though some features may not work properly

Data Retention & Deletion

How long we keep your data:

  • Newsletter subscriptions: Until you unsubscribe
  • Account data: Until you request deletion
  • Purchase records: Retained for legal and tax purposes (typically 7 years)
  • Contact messages: Deleted after resolution or 2 years, whichever is sooner

Your rights:

  • Request a copy of your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Unsubscribe from emails at any time
  • Withdraw consent for data processing

Payment Security

  • All payments are processed through PayPal's secure platform
  • We never see, store, or have access to your credit card numbers
  • PayPal is PCI-DSS compliant, the highest level of payment security certification
  • Purchase records (amount, date, product) are stored to provide download access

Children's Privacy

  • Blood Spoken is intended for adult readers (18+) due to its dark fantasy content
  • We do not knowingly collect information from children under 13
  • If you believe a child has provided us with personal information, please contact us immediately

Changes to This Policy

We may update this privacy policy from time to time. When we make significant changes, we'll notify you via email (if subscribed) or post a notice on the site. Your continued use of the site after changes constitutes acceptance of the updated policy.

Contact Us

Questions about this privacy policy or your data? We're here to help.

Contact Us

This privacy policy applies to bloodspoken.com operated by Eric Keller.

Stillwater, Oklahoma, United States

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